We make sure everything is in order.

At EcoHaus, we do our utmost to ensure that every purchase goes exactly as it should. Nevertheless, we know that sometimes a situation may arise where goods need to be returned, exchanged, or something resolved. Choose the option below that best suits your situation, and we will make sure the whole process is as simple as possible and without unnecessary delays. 🤍

If you need advice about anything, we're here for you. Just fill out the relevant form and we'll take care of the rest.

You can find more information in our complaints policy.

You can download the contract withdrawal form here: Contract withdrawal form.

Complaints and Returns