Cookies
WHAT ARE COOKIES?
Cookies are text files that contain a small amount of information, which are downloaded to your mobile, computer, or other device when you visit a website. On each subsequent visit to that website, the cookies are sent back to the original website or to another page that recognizes the cookies. Cookies are useful because they allow websites to recognize the user's device. They are commonly used to distinguish individual users. However, the user's identity cannot be identified based on this information. Not all cookies collect personal data; some only enable the proper functioning of the web interface. You can refuse the use of cookies by selecting the appropriate settings in your internet browser.
Short-term and permanent cookies
Short-term cookies are stored on your device only until you close the browser. In contrast, permanent cookies remain on the user's device for the duration specified in the cookie file. They are activated every time the user visits the webpage that created the cookie.
Session Cookies
These files allow website operators to link individual user activities during their browsing session. As soon as the browser window is opened, these files are activated and they are deactivated when the browser window is closed. Session cookies are temporary and all these files are deleted after the browser is closed.
Cookies help with things like:
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for the proper functioning of our website, so that the purchasing process can be completed with minimal hassle;
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when remembering our customers' login details, so they don't have to enter them every time;
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in determining which pages and features visitors use most often; based on that, we can best tailor our offer to your needs;
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help us find out which ads visitors view most frequently, so they don't keep seeing the same ad while browsing the site, or to ensure they don't see ads for products they're not interested in.
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can ensure that the ads you see online match your interests and preferences. They remember your preferences and overall enhance user comfort.
Services I use that work with cookies:
On our website, we use Google Analytics, Google AdWords, and possibly other services provided by Google LLC (hereinafter referred to as "Google"), the Facebook Pixel and Instagram Pixel services provided by Facebook Inc. We also use solutions and services provided by Shopify Inc. These services work with information obtained through cookies.
More about how Google uses the data it collects from us and how to adjust or disable processing can be found here. More information about data processing by Facebook and options for privacy choices can be found in Facebook's policies here. More about how Shopify Inc. handles and processes data can be found here.
How does the subscription work?
The subscription automatically renews based on the delivery interval you choose, and we will automatically deliver the products to the address or pickup point you selected.
For example, if you started with a monthly subscription, the system will automatically charge your credit card each month for the subscription payment, and you will receive the products at the specified address or at the chosen Zásilkovna pickup point every month without having to reorder them each time.
On the date of your regular order, you will always receive an email confirmation of the payment (after the corresponding amount has been charged to your credit card), the dispatch of the order, and subsequently information about the possibility of picking up the order at the pickup point (or info about the delivery of the package to your address from the carrier).
How can I modify or cancel my subscription?
You can view, modify, or cancel your subscription by logging into your account or through the direct link you receive in your email.
You can cancel your subscription at any time. If you cancel your subscription after the payment for the next period has been processed and charged, it will be considered canceled from the following month.
What happens if the payment cannot be processed?
If the subscription cannot be renewed because the payment cannot be processed, you will receive an email with a link where you can securely update your payment method. If you do not do this, after one month of inactivity (and inability to process the payment), it will be considered that the subscription is canceled.
If the payment for the subscription interval, including shipping, does not go through, the products will not be shipped.